For buyers

Buyer Agreement

Clear terms for discovering, ordering, reviewing, and resolving issues with local sellers on MyPadosi.

Quick summary

Review seller and product details before ordering.
Keep delivery and contact information accurate.
Raise order issues within the stated policy window.

Agreement overview

This Buyer Agreement governs how buyers use MyPadosi to discover and purchase products or services from local sellers. By using the platform as a buyer, you agree to these terms and the linked policies.

Account and buyer information

You must provide accurate registration, contact, delivery, and billing information.
You are responsible for keeping your account credentials secure.
You should notify MyPadosi promptly if you suspect unauthorized account access.

Before placing an order

Review product details, seller information, price, availability, delivery or pickup expectations, and any seller-specific notes.
Ask the seller product-specific questions before ordering when ingredients, customization, freshness, size, timing, or suitability matter.
Do not place orders using false, misleading, or incomplete information.

Payments

Payments may be collected through platform-supported flows or as otherwise shown during checkout.
You are responsible for paying the full order value, including applicable taxes, delivery charges, platform fees, or other charges displayed before confirmation.
Refunds, if applicable, are handled according to the Refund and Cancellation Policy and the seller's accepted resolution path.

Delivery, pickup, and inspection

Delivery or pickup timelines may vary by seller, product type, location, and availability.
You are responsible for providing a reachable phone number and accurate delivery address.
Inspect items when received and report damaged, defective, missing, or not-as-described items within the policy window.

Reviews and disputes

Reviews must be honest, based on a real transaction, and free from abuse or manipulation.
Buyer-seller disputes should first be handled through direct good-faith communication.
If a resolution is not reached, MyPadosi support may help review the issue based on available order, payment, and communication information.

Prohibited buyer activity

Do not make false claims, manipulate reviews, harass sellers, misuse discounts, or interfere with platform operations.
Do not use MyPadosi for unlawful purchases, fraudulent activity, or any purpose that violates platform policies.

Updates and contact

MyPadosi may update this Buyer Agreement from time to time. Continued use of the platform after updates means you accept the revised terms.