For sellers

Seller Agreement

Clear terms for running a trusted local storefront, managing orders, and serving neighbours through MyPadosi.

Quick summary

Keep listings, prices, inventory, and delivery details accurate.
Coordinate fulfilment and buyer communication promptly.
Follow refund, review, tax, and product compliance responsibilities.

Agreement overview

This Seller Agreement governs how sellers use MyPadosi to create a local storefront, list products or services, receive orders, and interact with buyers.

Seller account and store information

You must provide accurate registration, store, contact, payment, and location information.
You are responsible for keeping your account secure and updating store details when they change.
MyPadosi may request additional verification or information to maintain trust on the platform.

Listings and availability

Product and service listings must be accurate, lawful, and not misleading.
Prices, quantities, preparation timelines, delivery or pickup windows, images, ingredients, and restrictions should be kept current.
Do not list prohibited, counterfeit, unsafe, infringing, or illegal items.

Orders and fulfilment

You are responsible for accepting, preparing, fulfilling, cancelling, or updating orders promptly.
Communicate clearly with buyers if timing, availability, substitution, delivery, or pickup details change.
For now, sellers coordinate delivery or pickup directly with buyers unless a platform-supported delivery flow is explicitly offered.

Payments, fees, and taxes

Payments may be routed according to the supported platform flow shown to the seller and buyer.
Platform fees, commissions, or payment charges may apply as communicated by MyPadosi.
You are responsible for taxes, licences, food-safety obligations, invoices, and legal compliance applicable to your products or services.

Returns, refunds, and buyer issues

You agree to handle buyer issues in good faith and follow the Refund and Cancellation Policy where applicable.
Approved replacements, exchanges, refunds, or cancellations should be processed promptly.
Repeated unresolved quality, delivery, or fulfilment complaints may affect store visibility or account status.

Reviews and prohibited activity

Do not manipulate ratings, create fake reviews, misrepresent products, or pressure buyers to remove honest feedback.
Do not use the platform for fraudulent, abusive, unlawful, or deceptive activity.
Do not attempt to bypass platform safeguards or interfere with MyPadosi systems.

Updates and contact

MyPadosi may update this Seller Agreement from time to time. Continued use of seller tools after updates means you accept the revised terms.